Q: Content is accurate, error-free and unbiased

The textbook appears to be free from grammatical errors and is accurate.

Content Accuracy Rating: 5 out of 5

Q: Content is up-to-date, but not in a way that will quickly make the text obsolete within a short period of time. The text is written and/or arranged in such a way that necessary updates will be relatively easy and straightforward to implement

This textbook will be easy to update if necessary. Each chapter has two tasks per skill area. Therefore, anyone of these tasks could be easily updated to keep the material up to date.

Relevance Rating: 5 out of 5

Q: The text is written in lucid, accessible prose, and provides adequate context for any jargon/technical terminology used

One of the strengths of this textbook is that it is written in a way that is easy to follow along. This is done in a very creative and engaging way of including additional notes throughout the chapters for the reader by incorporating two characters. One is called ‘Ray’. Ray provides detailed explanations of the language focus of study for each chapter. The second character ‘Sandy’ is the workplace mentor and the notes provided give tips on workplace culture in Canada. Therefore, any doubt that a student may have with respect to the language focus of the chapter or workplace cultural practice related to the topic of the chapter is addressed with side notes throughout the chapters by ‘Ray and Sandy’.

Clarity Rating: 5 out of 5

Q: The text is internally consistent in terms of terminology and framework

The text is consistent in its formatting and language throughout the 5 chapters in the book. Each chapter follows the exact same format. Both receptive skills are presented first, reading and listening. This allows for vocabulary building and comprehension. Followed by the productive skills of writing and speaking.

Consistency Rating: 5 out of 5

Q: The text is easily and readily divisible into smaller reading sections that can be assigned at different points within the course (i.e., enormous blocks of text without subheadings should be avoided). The text should not be overly self-referential, and should be easily reorganized and realigned with various subunits of a course without presenting much disruption to the reader.

The chapters are too long and should have already been divisible into smaller parts. This textbook could have been easily divisible into ten chapters or two books. Having done so would have made the textbook even easier to adapt and assign at different points within a course.

Modularity Rating: 3 out of 5

Q: The topics in the text are presented in a logical, clear fashion

The topics in this book are presented in a logical and clear manner.

Organization Rating: 5 out of 5

Q: The text is free of significant interface issues, including navigation problems, distortion of images/charts, and any other display features that may distract or confuse the reader

For the most part the textbook was easy to navigate with quick access links to vocabulary and cultural notes from the appendix section. However, this was not the case for the Listening excerpts. There was no quick access to return to content pages and this at times felt somewhat tedious to navigate. Further, one of Listening excerpts in Chapter 3 was no longer available.

Interface Rating: 3 out of 5

Q: The text contains no grammatical errors

There were no grammatical errors that I could find.

Grammar Rating: 5 out of 5

Q: The text is not culturally insensitive or offensive in any way. It should make use of examples that are inclusive of a variety of races, ethnicities, and backgrounds

Diversity was lacking from this textbook. Of the six characters presented in the textbook, only one is a visible minority. Otherwise, there was no real sense of diversity and inclusion illustrated in the textbook.

Cultural Relevance Rating: 2 out of 5

Q: Are there any other comments you would like to make about this book, for example, its appropriateness in a Canadian context or specific updates you think need to be made?

This would be an excellent introductory course book to Business English on its own or used as a supplementary course book. The balance between language focus and business topics was very well integrated throughout the entire book. The extension activities in each chapter provided many opportunities for real world tasks.